Front Office Representative

You will be the ‘face’ of the company ensuring both visitors and employees feel welcome and safe. 

You do that by ensuring the front office is a well-kept, safe & pleasant environment to work in, as well as providing a positive experience for customers, suppliers and externals who call or visit the company facilities.

You'll report to the Head of Facilities and have 3 other colleagues in the team. 

Responsibilities

• Welcome and assist guests and employees in a warm, professional manner. Ensure the front office area is clean, organized and welcoming.

• Monitor visitor access and maintain security protocols.

• Address inquiries and provide information about services, products, or company policies.

• Manage incoming and outgoing mail and packages. Handle emails and phone calls, take messages, and transfer calls as needed.

• Be a point of contact between clients and various departments within the organization.

• Coordinate meeting rooms and prepare necessary materials for meetings.

• Schedule appointments and schedule calendars for employees and executives.

• Ensure the office inventory of supplies, including beverages & fruits, is consistently stocked and keep our facilities clean and tidy.

• Oversee hospitality-related tasks during employee meetings and onboarding and support in organizing internal/external office events.

• College/MBO degree in Hotel Management, Facility Management, or related field. You can also still be a student!

• Availability to work at least 3 days a week. 

• Proven experience as a Front Desk representative is good to have, but not a must.

• Knowledge of office management and hospitality.

• Fluency in Dutch and English is required.

• Strong communication skills with the ability to communicate well across different cultures and backgrounds.

• High sense of ownership, problem solving attitude.

• Ability to work independently and prioritize multiple tasks, be proactive and able to drive improvements.

• Assertive and not afraid to roll up your sleeves.

What's in for you

• Working for a Great Place to Work® certified company;

• Opportunities to develop your skills even further through training and certifications;

• High quality laptop, monitor, work phone, noise cancelling headphones, and any other equipment necessary for your role;

• An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks!

Robin is a technology leader in tracking and classification of small objects. Our mission is to increase the safety of people and wildlife by preventing bird strikes in aviation, reducing the environmental impact of wind farms, and protecting humans and critical infrastructure against drones. We achieve this by combining purpose-built radars with unique software algorithms. This powerful combination allows us to provide actionable information that empowers users to prevent serious incidents.

We’re growing. Fast. In fact, we are one of the Top 250 Scaleups in the Netherlands. But despite this growth, we stay true to our core values of trust, transparency and responsibility.  At Robin, our accomplishments rely on our remarkable team of dedicated professionals who bring passion to their work every day. 

Looking for a new adventure? Hit apply and join us!